The form below is the same one that sits at the foot of every page, with a little more room to explain what happens next.
How a request works
- You send dates (YYYY-MM-DD), the number of guests and the room you are considering. Notes help: a view, two beds, a stadium night, an anniversary, access needs.
- Our desk checks availability and the current rate with the hotel's reservations team or a booking partner.
- We reply by email, normally within one business day, with what is available and the terms.
- If you want to go ahead, the booking is made with the hotel or the partner, on their terms. We never take payment ourselves.
- If the stay is confirmed, the hotel or partner pays us a commission. You do not pay anything extra.
Choosing the room before you ask
If you are unsure, start with the room comparison. In short: Premier King or Premier Twin if the river view matters; Deluxe Twin or Premier Twin for four people; Studio for a longer stay; Premier Club View Suite if you would use the Crystal Club; Deluxe Villa for the butler and top floors; the Deluxe Accessible King or Twin if you need adapted fittings.
What we cannot do
- We cannot guarantee a rate or a room until the hotel or partner confirms it.
- We cannot arrange late check-out on Fridays, Saturdays or Sundays, which Crown does not offer.
- We cannot sell tickets for Crown Theatre or Optus Stadium events.
- We cannot help with anything to do with gambling.
Your detailsWe use what you send only to answer your request and, if you book, to pass it to the hotel or booking partner. Read the privacy page for the full detail.